EXPERTS SAY VEHICLE OWNERS TO BLAME FOR GLITCH IN NEW DIGITAL DASHBOARDS

Consumer Reports says thousands of owners have complained about electrical gremlins affecting their vehicles’ all-digital dashboards, but experts at Consumer Reports are placing the blame squarely on vehicle owners themselves.   

“We call it the 8-Ball complaint,” said the magazine’s Technical Editor Odette Spinkler, who said owners mistakenly try to reset the dashboard by shaking it.  “The owner’s manual expressly states ‘Do not shake the dashboard’, as it can cause unusual displays and unwanted bubbles,” said Spinkler.  “If they see strange messages, owners should just turn the dashboard over gently to reset it,” she added.     

Consumer Reports says shaking the dashboard can cause the display of unusual messages such as those shown above